Scope

This policy applies to information processed in connection with browsing, product purchases, payments, fulfillment, shipping, support, returns and refunds.

Information You Provide

• Name and contact details.
• Billing and shipping addresses.
• Order and product selections.
• Return and refund information.
• Support messages and submitted images.

Automatic Information

Technical information may include IP address, browser, device, operating system, pages viewed, referral source, cart activity, checkout activity, approximate location and cookie identifiers.

Order Information

When you purchase pool tools, training equipment or leisure products, we process information needed for payment, fulfillment, shipping, tracking and support.

How Information Is Used

• Process and fulfill orders.
• Arrange shipping and tracking.
• Answer product questions.
• Handle product problems and returns.
• Prevent fraud.
• Maintain legal and accounting records.

Cookies

Cookies and similar technologies may support website functions, cart and checkout operation, preferences, security, analytics and permitted advertising.

Payment Information

Payment methods may include PayPal, Visa, eligible cards, Apple Pay and Google Pay where shown. Sensitive credentials are processed through applicable payment systems.

Service Providers

Information may be shared where reasonably necessary with ecommerce, payment, fraud-prevention, fulfillment, logistics, hosting, analytics and support providers.

Shipping Providers

Recipient name, address, phone number and necessary delivery information may be provided to fulfillment partners and carriers.

Fraud Prevention

Information may be processed to identify suspicious transactions and protect customers, the store and payment systems.

Legal Disclosures

Information may be disclosed to comply with law, respond to lawful requests, protect rights, investigate fraud or protect legitimate interests.

Business Transfers

If the business is reorganized, transferred, merged or sold, relevant information may be transferred as part of that transaction subject to law.

Data Retention

Information may be retained as reasonably necessary for orders, accounting, dispute resolution, fraud prevention, legal compliance and support.

International Processing

Providers may process information in jurisdictions different from the customer’s location. Appropriate measures may be used where required.

Your Rights

Depending on law, you may have rights concerning access, correction, deletion, restriction, objection or information about processing.

Marketing

If marketing communications are offered, unsubscribe or opt-out methods may be provided where required.

Children’s Privacy

The store is intended for general ecommerce use and is not designed to knowingly collect children’s information where parental consent is required.

Security

Reasonable safeguards may be used, but no internet transmission or electronic storage method can be guaranteed completely secure.

Third-Party Links

External websites operate under their own terms, security measures and privacy practices.

Policy Changes

This policy may be updated when business practices, website functionality, providers or legal requirements change.

Privacy Contact

Email: service@solmavira.com
Phone: +8613951352066